Terms of service
These are the terms for a paid Athenana plan.
Nothing here changes what the privacy page says about your data.
The plans
There are two plans, each yearly or monthly.
Own key uses an Anthropic key you add; Hosted uses the operator's key, up to a monthly and a yearly allowance.
- Own key: $29.99 a year, renews automatically each year until you cancel.
- Own key: $2.99 a month, renews automatically each month until you cancel.
- Hosted: $99.99 a year, renews automatically each year until you cancel.
- Hosted: $9.99 a month, renews automatically each month until you cancel.
Plans are sold in the United States only.
Renewal and reminders
A plan renews automatically at the end of each period until you cancel.
A plan bought in the iPhone app is a monthly App Store subscription, sold by Apple at the web's monthly prices.
About a month before a yearly plan renews, you are sent an email saying what will renew, for how much, and how to cancel.
A monthly plan gets one such email a year, on the anniversary of the day you subscribed.
Cancelling
Cancel a plan bought on the web any time in Settings → Billing.
An App Store subscription is cancelled with Apple. Cancel any time in your Apple account's Subscriptions settings: on an iPhone or iPad, Settings → your name → Subscriptions.
Cancelling takes effect at the end of the period you have paid for, and you keep the plan until then.
Unless a plan is chosen again, the account is deleted with everything in it 180 days after the paid period ends, with emails 30, 7 and 1 days before.
Deleting your account cancels a web subscription at once, with no refund for the rest of the period. It does not cancel an App Store subscription, which Apple goes on renewing until you cancel it.
Free access
The operator may give an account free access, which may have an end date. When it ends, the account is paused exactly as a lapsed subscription is: you can still sign in, read, export and delete everything.
Unless a plan is chosen again, the account is deleted with everything in it 180 days after free access ends, with emails 30, 7 and 1 days before.
Refunds
Payments are not refunded automatically, with one exception: when a card network warns that a subscription payment was probably fraud, that payment is refunded in full and the subscription is cancelled. If something else has gone wrong, write to support and the operator will decide.
A refund of a web payment, when one is given, is made through Stripe to the card that paid.
That covers payments made on the web. A refund of an App Store purchase is Apple's to give: ask Apple at reportaproblem.apple.com. When Apple refunds a payment, the subscription ends and the account pauses as a lapsed one does.
If a payment fails
If a renewal payment on the web fails, it is tried once more three days later.
If that also fails, the subscription is suspended: you can still sign in, read, export and delete everything, and paying the open invoice brings it back.
Unless a plan is chosen again, the account is deleted with everything in it 180 days after the second payment fails, with emails 30, 7 and 1 days before.
If Apple cannot renew an App Store subscription, the account works as usual for any grace period Apple gives, then is paused as above while Apple goes on trying, and comes back by itself if Apple collects the payment.
Unless a plan is chosen again, the account is deleted with everything in it 180 days after the account is paused, with emails 30, 7 and 1 days before.
A payment dispute pauses the account the same way and does not stop that clock: an account that had already lapsed, or whose dispute is lost, is deleted on the same schedule.
Prices
Your price stays the price you subscribed at for as long as the subscription continues.
If that ever changes, you will be told by email at least thirty days before.
For an App Store subscription, Apple also tells you of a price change and, where its rules require it, asks you to agree before it applies.
Your library
What you save is yours, and you can export it or delete your account at any time from Settings.
Contact
Write to athena@athenana.com.